Frequently Asked Questions

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Trouble Connecting? Click here to download our troubleshooting file.

General Questions

What is Totokan?

Totokan is a baby monitor that is redefining the next-generation of baby monitors. Use Totokan as a traditional monitor in the nursery or unplug and go! Totokan has over four hours of battery life, freeing monitor usage to more than just the baby room and allowing parents to take it on-the-go.

What makes this a truly portable baby monitor?

We made Totokan rugged and water-resistant. That means Totokan can be used at a friend’s backyard BBQ, or wherever baby decides to nap. The flexibility in user scenarios is specifically designed to be geared towards busy parents who would like to check in on their children throughout the day.

How does set up work?

Use it with your home’s Wi-Fi or just connect it locally to your smartphone, the monitor offers a simple two minute setup. Just download our totally free Android/iOS App and get started monitoring your children virtually anywhere in the world.

How much does it cost?

Totokan retails for $249.00 USD, there are no additional costs or monthly plans.

Do I need a computer at all for setup?

No. You simply download our free Totokan app for either Android or iOS on your smartphone. Please be sure you are in your home environment with a strong wifi signal for the initial setup.

How long does the battery last?

Fully charged, Totokan can be used for over 4-hours when unplugged.

Can I keep Totokan plugged in?

Yes. Plugged into an outlet Totokan is fully functional and works continuously like any traditional baby monitor.

Is Totokan portable?

Yes. We’ve designed our baby monitor to be 100% portable. Your Totokan monitor has a dust and water resistant casing (IP 65 Rated) and special lens to make those outdoor shots crisp and clean.

Do I need an internet connection?

No. You can connect to your monitor with Wi-Fi but you also have the option to connect locally (offline) to your monitor with your smartphone.

What are Totokan’s measurements and weight?

88mm X 88mm X 43mm

What is unique to Totokan?

- Full HD 1080p: With 6x digital zoom and wide angle lens.
 - No Wi-Fi, No Problem: Access your new Totokan monitor from your home
 - Portable and cordless: With over 4-hour battery life for continuous video monitoring and recording. Recharge with any readily available micro-USB connector.
 - Dust and water resistant: Kids are messy and we can sympathize. Our Totokan monitors are fully IP65 rated, meaning they are entirely dust and water resistant and can be used outdoors.
 - Motion and Crying Detection push notifications: Totokan automatically alerts parents to any movement or noise with push notifications (coming soon).
 - Built-in microphone and speaker: Talk back to your children whenever and wherever you want.
 - Night Vision: Automatically activates in low-light or dark environments.
- Wi-Fi or go directly from your monitor to your smartphone with an outdoor range of up to 100 yards

Our App

Is Totokan available for Android and iOS too?

Yes. The Totokan App is absolutely free and compatible with both Android and iOS devices.

What is the video quality?

When connecting directly to your monitor with your smartphone, the Totokan monitor will deliver a full 1080p with a 6x digital zoom and wide angle lens. We’ve configured it to use it either indoor or outdoor.

How Many Totokan's can be viewed per smart phone?

You can sync up to five monitors per smart phone.

How do I access the videos?

Customers have the option to fully access their videos and images with their own Dropbox account.

How do I share the content on social media?

Our App has built in sharing features that allow users to view and save videos and images locally or via the cloud.

Shipping and Warranty

How long is the warranty?

We will provide a limited one-year warranty. Please review our warranty page on this website.

What is your return policy?

If for any reason you are not satisfied with your Totokan Baby Monitor, you can return it for a full refund within the first 30 days after your order has been received. All packaging and labeling must be in tact. Customers are eligible to cancel their pre-order prior to shipping, just contact us, we'll be happy to discuss your options.

Do you ship internationally?

At this time Totokan is not available internationally. Please contact our Customer Care desk for more details.

Customer care? Of course!

Please feel free to visit our Customer Care section on this website.